fredag 23 mars 2012

Should Apple Make The iPad User-Serviceable? Nope, That?s Anti-Consumer

For better or worse, we live in a society that discards broken items. The day of replacing a burned-out motor in a blender is past. Very few household items are designed to be fixed by the owner or even repair shop. HDTVs, microwaves, even benchtop woodworking tools purchased at big box warehouse stores are designed to be replaced, not serviced. Desktop computers are the main exception to this rule. This shift to disposable appliances has allowed manufacturers to more quickly innovate rather than supporting older products. They really don't make them like the used to, but, in a way, that's sort of good thing.

iFixit caused a bit of ruckus late last week when the service company awarded the new iPad with a 2 out of 10 on their user repairability score. iMore took it one step farther. They both noted that since the front glass is essentially glued onto the bezel, it greatly increases the chances of cracking the screen. That's not good for the old school repair shop, but it's awesome for the consumer. Making gadgets non-user serviceable is one of the best things Apple has done.

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